Institutional Memory Score
Institutional memory is the knowledge that walks out the door when people leave. This assessment scores your organization across: decision documentation, onboarding effectiveness, knowledge retrieval speed, single-point-of-failure people, process documentation, and lessons learned practices. Identify your biggest knowledge risks before they materialize.
1. Are important decisions documented with rationale and context?
2. Can a new employee understand how things work within their first week?
3. Can any team member find a past decision or process in under 5 minutes?
4. If your most knowledgeable person left tomorrow, would critical work continue?
5. Are core processes documented (not just in people's heads)?
6. Are lessons learned from failures captured and accessible?
7. Do project handoffs include context, not just deliverables?
8. Is documentation kept current (updated within 30 days of changes)?
9. Is there a single source of truth that everyone knows where to find?
10. Is documenting knowledge seen as valuable work (not overhead)?
Constellation is your organization's permanent institutional memory
Take the governance health check →